Privacy policy

Last updated 20 October 2026

Tap2Call is run by ProTech Cyber Solutions, LLC ("we"). This policy explains what happens to information when you use a Tap2Call tag, the Tap2Call app or the tap2call.app website.

The short version

• A child's contact details are stored on the tag itself, not on our servers.
• We have no accounts and no database of families or children.
• The website uses no cookies, no advertising and no tracking scripts.
• Anyone who taps a tag can read what's on it, so put only what a finder needs.

What's stored on a tag

A parent or guardian chooses what goes on a tag: a first name or nickname, up to two contact names and phone numbers, and optional allergy, medical and other notes. These are written into the tag as part of a web address, after a "#" sign.

Browsers never send the part of an address after the "#" to a web server. When someone taps a tag, their phone opens tap2call.app and the page reads the details from the address on that phone. The details are not sent to us or to anyone else.

The details are encoded, not encrypted. Anyone who taps or scans the tag can read them. That is the point of the tag, but it means you should not add a surname, home address or anything else you wouldn't want a stranger to see.

When someone finds a child

The call and text buttons open the finder's own phone or messaging app. If the finder taps "Share my location", their phone asks for permission, then puts a map link into a text message on their phone. The location goes only to the person they choose to text. It is never sent to us.

To keep the details out of the finder's browser history, the page removes them from the address bar as soon as it opens and keeps a copy only for that browser tab, so reloading still works. The copy is deleted when the tab is closed.

The setup page

While you fill in the setup page, the form is kept in your browser for that tab only and is deleted when you close it. If you change the advanced "finder page address" setting, that one setting is remembered in your browser. Nothing you type is sent to us.

The Tap2Call app

The app writes the details you enter to your tags using your phone's NFC. It keeps your saved entries, the serial numbers of the tags you've written and your PIN on your phone, in the phone's encrypted storage. The app has no account and doesn't send any of this to us or anyone else. Uninstalling the app deletes it from your phone; the details stay on your tags until you change them.

What our hosting provider sees

The website is hosted on Cloudflare. Like any web host, Cloudflare receives each page request, including your IP address, browser type and the page address without the part after the "#". Cloudflare uses this to deliver the site, protect it from attacks and give us total visitor counts. We do not use this to identify anyone. See Cloudflare's privacy policy for how it handles this data.

Cookies

The website doesn't set any cookies. The temporary browser storage described above is only used to make the page work and never leaves your device.

Children

Tags are meant to be set up by a parent or guardian, who decides what information about their child goes on the tag. We do not collect information from children.

Changes and contact

If we change this policy, we'll update the date at the top of this page. Questions can go to support@protech-cyber.com.